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October 03, 2026
Unusual sounds are almost always early warning signs that can be resolved quickly. The most common cause is lack of lubrication. Address sounds promptly — they typically precede more serious mechanical failures if left unresolved.
| Symptom | Likely Cause | Fix / Action |
|---|---|---|
| High-pitched squealing — oiling resolves it | Bearings running dry (most common cause) | Oil immediately — apply 2–3 drops to metal bars around each white square bearing. |
| High-pitched squealing — yarn visible in gear | Yarn jam: yarn stuck in white (AK-I/II) or pink (Duo) gear or square bearings | Power OFF. Carefully remove yarn from gear/bearings by hand. Re-oil. Test before powering on. |
| High-pitched squealing — no yarn jam, oil did not help | Electrical or internal mechanical issue | Contact support@tufttheworld.com or initiate send-in repair. |
| Grinding or crunching sound | Debris in mechanism; gear misalignment; bearings dry | Oil machine. Inspect for debris. If grinding continues after oiling, send in. |
| Rattling from covers | White plastic cover nuts have loosened | Tighten 4 nuts securing white plastic covers. |
| Clicking during operation | Normal on some machines; or needle/gear alignment slightly off | Oil machine. If clicking is new or loud, inspect needle and gear alignment. |
| Machine louder than normal | General need for lubrication; running 'dry' | Full oiling service — all bearings and moving parts. Run by hand before powering on. |
A beeping machine usually can't move freely because something is blocking it. Common causes are yarn caught in the mechanism or a bent piece of metal.
If your machine was dropped or knocked off the frame and now sounds rougher or lower than its normal high-pitched hum, even though it still tufts, something inside has most likely been bumped out of position. This is usually an easy adjustment, but it's hard to diagnose from a video alone.
We recommend sending the machine in so we can check and realign it. See Sending Your Machine In for Repair for packing and shipping steps.
October 03, 2026
One of the most exciting things about tufting is that texture is a design element — not just a material property. Here's how to use it intentionally.
October 03, 2026
Getting your design from paper (or screen) onto your tufting cloth is one of the first steps in every project — and there are a few approaches depending on…
October 03, 2026
If you teach workshops or run a studio, we offer 25% off bulk supplies. The discount can be combined with current sale prices on machines.