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October 03, 2026
Occasionally an order is cancelled automatically by our fraud detection software. Common causes:
What to do: make sure your card details and billing address are current and correct, then place the order again. You can also pay with PayPal, which uses different security checks.
Any pending charge is released automatically, though it can take a day or two to clear with your bank.
October 03, 2026
One of the most exciting things about tufting is that texture is a design element — not just a material property. Here's how to use it intentionally.
October 03, 2026
Getting your design from paper (or screen) onto your tufting cloth is one of the first steps in every project — and there are a few approaches depending on…
October 03, 2026
If you teach workshops or run a studio, we offer 25% off bulk supplies. The discount can be combined with current sale prices on machines.