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February 20, 2026
We’re proud to deliver to more than 120 countries, including the UAE, through DHL Express and UPS. If you need to use USPS because you have a PO Box, please reach out to support@tufttheworld.com so we can help.
Depending on your order, it may ship directly from our manufacturer in China rather than from our US warehouse. This can reduce shipping costs and import fees for international customers.
Each shipping carrier offers a variety of services. To see the most accurate projected shipping times before you buy, add your item(s) to your cart, then enter your mailing address to compare options and rates.
Quoted shipping times are in addition to the estimated wait time on pre-order items.
If you don’t receive your item(s) within 30 days of your shipping notification, contact support@tufttheworld.com for help.
Shipments to Saudi Arabia require your National Address Short Code. It’s 4 letters followed by 4 digits, for example ABCD1234. If you don’t know your code, you can look it up on the Saudi Post (SPL) National Address site.
You can add your short code to your shipping address when you order. If we need it before your order can ship, we’ll email you to ask for it. Just reply with your code and we’ll get your order moving.
Customers outside the US are responsible for any international import duties or Value Added Tax (VAT) fees their country charges. Rates vary from country to country, but typically range from 15-25% of the purchase price. We highly recommend researching your country’s import fees to avoid surprise charges and unnecessary delays at delivery.
Please note that import fees are not charged by us, Tuft the World, and are not reflected in the final purchase or shipping amount at checkout. They are additional fees set by your country to cover the cost of importing international goods.
Most shipping options available at checkout don’t include import fees in their cost. Instead, the carrier will contact you separately, by email or phone, once your parcel arrives in your country and before it’s delivered. This is often the most affordable way to cover import fees.
Some shipping options include import fees in their total cost, in which case you pay these fees at checkout. These options clearly state “Duties & Taxes Included” beneath the carrier and service in the Shipping Method menu.
Still have questions about international shipping or import fees? Email support@tufttheworld.com and we’ll be happy to help.