Retrasos en el envío debido a TuftCon: cualquier pedido realizado entre ahora y el domingo se enviará a principios de la próxima semana.

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Knowledge Base

Before You Tuft: Pre-Session Checklist

octubre 03, 2026

⚠️ Safety First — Always Read Before Starting

Turn OFF and UNPLUG the machine before performing any mechanical adjustment or repair.
Never attempt repairs on a running machine.
Machines arriving fully disassembled for repair incur a $50 disassembly surcharge.

Running through this quick checklist before every session prevents the vast majority of common issues. Most machine problems can be traced back to skipping one of these steps.

Pre-Use Checklist

✅ Machine is securely mounted to a sturdy frame
✅ Tufting cloth is stretched tightly — loose cloth causes poor pile formation
✅ Correct yarn type is loaded (coarser, denser yarn works best; soft or thin yarns cause feeding and cutting issues)
✅ Power adapter matches your machine model — the AK-5 cannot use adapters from other models
✅ Machine has been oiled — see Machine Oiling & Maintenance

Yarn Setup Best Practices

Use a cone stand with an eyehook directly above the cone to guide yarn smoothly into the machine
If using a skein, pull yarn from the center of the skein to reduce resistance and prevent tension inconsistencies
Avoid pulling yarn from a flat-wound skein placed on a surface — uneven resistance causes irregular pile height
Rewind balls onto cones before tufting for smooth, consistent feeding