Retrasos en el envío debido a TuftCon: cualquier pedido realizado entre ahora y el domingo se enviará a principios de la próxima semana.

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  • Comercio 
    • Buy our book
    • equipos
    • Máquinas Tufting
    • Termina tu alfombra
    • Paño
    • Hilo
    • marcos
    • merchandising
    • Tarjetas de regalo
    • Todos los productos
  • Aprende con nosotros 
    • talleres presenciales
    • Philadelphia ceramics Workshops
    • Fiestas privadas y lecciones
    • Online course
    • Workshop info
  • Help & Guides
  • Acerca de 
    • Sobre nosotros
    • Sostenibilidad
    • Presionar
    • Fun Articles
    • A History of Tufted Rugs
  • Tuft in Residence
  • Custom rugs
  • Idioma

    Translation missing: es.general.country.dropdown_label

Shipping Info

Global Shipping and Import Fees

febrero 20, 2026

Global Shipping

We’re proud to deliver to more than 120 countries, including the UAE, through DHL Express and UPS. If you need to use USPS because you have a PO Box, please reach out to support@tufttheworld.com so we can help.

Depending on your order, it may ship directly from our manufacturer in China rather than from our US warehouse. This can reduce shipping costs and import fees for international customers.

Each shipping carrier offers a variety of services. To see the most accurate projected shipping times before you buy, add your item(s) to your cart, then enter your mailing address to compare options and rates.

Estimated international shipping times

  • USPS Priority Mail: 6-10 business days (plus customs)
  • USPS Express Priority: 3-5 days (plus customs)
  • UPS Standard: 3-8 days (plus customs)
  • UPS Worldwide Express: 1-5 days (plus customs)
  • DHL Express: 3-5 days (plus customs)

Quoted shipping times are in addition to the estimated wait time on pre-order items.

If you don’t receive your item(s) within 30 days of your shipping notification, contact support@tufttheworld.com for help.

Shipping to Saudi Arabia: National Address Short Code

Shipments to Saudi Arabia require your National Address Short Code. It’s 4 letters followed by 4 digits, for example ABCD1234. If you don’t know your code, you can look it up on the Saudi Post (SPL) National Address site.

You can add your short code to your shipping address when you order. If we need it before your order can ship, we’ll email you to ask for it. Just reply with your code and we’ll get your order moving.

Import Fees

Customers outside the US are responsible for any international import duties or Value Added Tax (VAT) fees their country charges. Rates vary from country to country, but typically range from 15-25% of the purchase price. We highly recommend researching your country’s import fees to avoid surprise charges and unnecessary delays at delivery.

Please note that import fees are not charged by us, Tuft the World, and are not reflected in the final purchase or shipping amount at checkout. They are additional fees set by your country to cover the cost of importing international goods.

Most common option: pay the carrier before delivery

Most shipping options available at checkout don’t include import fees in their cost. Instead, the carrier will contact you separately, by email or phone, once your parcel arrives in your country and before it’s delivered. This is often the most affordable way to cover import fees.

Another option: pay at checkout

Some shipping options include import fees in their total cost, in which case you pay these fees at checkout. These options clearly state “Duties & Taxes Included” beneath the carrier and service in the Shipping Method menu.

Still have questions about international shipping or import fees? Email support@tufttheworld.com and we’ll be happy to help.



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