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  • Translation missing: en.general.country.dropdown_label

  • Shop 
    • Black Friday Sale
    • Buy our book
    • Kits
    • Tufting Machines
    • Finish your rug
    • Cloth
    • Yarn
    • Frames
    • Merch
    • Gift Cards
    • All products
  • Learn to make 
    • Philadelphia tufting workshops
    • Philadelphia ceramics Workshops
    • Online workshops
    • Private Parties & Lessons
    • Community
    • Our top tufting tips
  • Help Center 
    • All about yarn
    • Compare the Machines
    • Finishing Tufted pieces
    • Getting Started
    • Reflect Rewards
    • Returns and Exchanges
    • Shipping Info
    • Tech Support
    • Tufting Residency FAQ
    • Workshop info
  • About 
    • About us
    • Sustainability
    • Giving
    • Press
    • Blog posts
  • Tuft in Residence
  • Reflect Rewards
  • Custom rugs
  • Translation missing: en.general.country.dropdown_label

Shipping Info

Shipping FAQ

February 20, 2026

How long between the time I place my order and the time it ships?  

Orders (that are not pre-orders) typically ship within 2 - 5 business days, more often orders are shipped even more quickly, within 1-2 business days. After that, shipping times vary depending on the carrier, method, and your location (see below). 

Regardless of the carrier or method you choose, please understand that your selected method is in addition to a fulfillment window.  This is true even if you choose an expedited shipping method like UPS 3 Day Select, UPS 2nd Day, or UPS Next Day Air. 

How much does shipping cost? 

Shipping costs are calculated at check-out based on your location. To estimate the cost of shipping before you purchase, simply add item(s) to your cart, then enter your mailing address. You’ll have the opportunity to compare options based on rates, times, and carriers. International customers, learn more here. 

How long does shipping take within the U.S.? 

Shipping times vary depending on your location, but typically take 1 - 6 days within the U.S. To view estimated shipping times of your order, simply add item(s) to your cart, then enter your mailing address to compare shipping options before you buy. Expedited shipping is available, but costs more. 

How do I qualify for free shipping?

Spend $400 or more to receive free shipping, the total needs to come to $400 after the use of any discount codes. This offer extends to domestic (lower 48 states) only. Free shipping discount will automatically apply to your cart once the order amount meets the qualifications. 



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Also in Shipping Info

Global Shipping and Import Fees

February 20, 2026

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